Membership
Purchasing Management Association of Cleveland
Membership
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Webinar: Customer-Centric Procurement
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Webinar: Guarding Your Tomorrow
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Webinar: Customer-Centric Procurement

August 24, 2017 @ 11:00 AM
Webinar

August 24, 2017
11:00 AM EST


World-Class Procurement teams are focusing more on their stakeholder’s customer experience – providing self-service tools for end-users to engage the procurement team and to create a more transparent process to track the status and disposition of their requests. As a result, procurement not only stands to improve their brand within the enterprise and boost their Net Promoter Score, but also increases the potential to get involved earlier on key initiatives and increase Spend Under Management, resulting in more opportunity to create strategic value.

Learning Objectives
This webinar will examine the best practices and innovative technologies that leading procurement teams are using to put their customers first and in so doing, achieve world-class procurement performance. Case studies will be used to illustrate the potential benefits which can be realized by:

  • Enabling self-service customer access to request procurement involvement for any type of initiative ranging from requests for sourcing, requisitions, supplier on-boarding, contracts, or scorecards – to name just a few
  • Providing real-time status visibility to user requests and automated workflow to route requests for approvals as necessary
  • Communicating value-added by procurement in fulfilling user requests
  • Creating a user-friendly environment that encourages stakeholder collaboration with procurement instead of inviting non-compliance
This Webinar Event Includes 1 CEH Certificate, which will be provided to live attendees after the conclusion of the presentation.

REGISTER HERE

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Upcoming Events

November Dinner Meeting November 16, 2017 @ 5:30 PM
November Dinner Meeting


Education / Networking - Details

Members - Share Your Successes!

We all work hard and need to remember to buoy ourselves & support each other! ISM-Cleveland, Inc. wants to celebrate your successes - those from work and elsewhere. Please consider sharing news of promotions, position changes, employer changes, process improvements implemented, significant cost savings accomplished and other recognition you may earn. Remember, your success today may help a ISM-Cleveland colleague be successful tomorrow.
If you are interested in sharing your good news, or even some corny purchasing jokes, please email communications@ism-cleveland.org

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Volunteer Opportunities

Interested in getting more involved with ISM-Cleveland, Inc.? Consider joining a commttee or becoming a board member. It's a great way to work with your peers outside of your industry and make some fun friends in the process! Take a minute to Read More!




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